imomoi.com online shop do sell based on their excellent designs and proven reliability. Also a QA team is assigned to test the items befores that are packed and dispatched. But you do need to confirm your dress size carefully before buying (a size measurement will be show below each items).
1. Items received within 60 days from the delivered date.
2. Items received unused, undamaged and in original package.
3. Return shipping fee is paid by buyer.
Return & Exchange instruction
If you are not satisfied with the product received from imomoi.com, please contact our customer service as soon as possible, mail to firstname.lastname@example.org to ask for Return Material Authorization code, and then fill in our return form in your package (if lost it, you can go to our website to download the form) and send it back with your return package. Send us the tracking number when you return your items, we will refund or exchange when we get your package.
If you received the items that is not you ordered , please take some images and show to email@example.com ASAP, we will resend the right one to you immediatly.
If the item you received is not exactly correct at our website described and do not fit you then you can exchange to right size but can't cancel especially for one-size item since we have note the specific size measurement beside them. One size item is not suit for everyone.
Attention: we can’t accept the exchange or canceling after your order has been shipped.
The following information is required when you report the problem: